Contact us

Phone +1.415.692.5641 (Worldwide)

Fax +1.415.962.0638 (Worldwide)

Email wholesale@igigi.com

Mail IGIGI Customer Care
267 8th Street
San Francisco, CA 94103

Customer Care Hours
8am - 5pm PST M-F

closed on weekends and selected holidays

 
 
Thank you for your interest in selling IGIGI by Yuliya Raquel! We are committed to the success of your business and are proud to provide you, our partners, with the best service and high-end line available to your customers.

*NOTE: Effective January 1, 2013, IGIGI’s Reseller Terms & Conditions Policy will have an updated policy. Please review all information below and contact us at wholesale@igigi.com if you have any questions.


IGIGI RESELLER TERMS AND CONDITIONS

Following are IGIGI, Inc. ("IGIGI") terms and conditions that shall apply to "Resellers," who order IGIGI products at wholesale solely for the purposes of resale to the public. Sales to Resellers are limited to bona fide commercial retailers whose status as a bona fide retailer must be verified to IGIGI's satisfaction. Verification may include photographs of Reseller's store, a government wholesale seller permit, Federal Tax ID, Business License or any other applicable documentation. Reseller agrees that IGIGI products shall be sold only within a retail space where Reseller's customers can physically see IGIGI products. Reseller agrees that it shall not sell IGIGI products for less than IGIGI’s MSRP at any time without IGIGI's prior written consent. Reseller agrees that it is forbidden to sell IGIGI products on a wholesale basis to other retailers. IGIGI reserves the right to terminate the account of any Reseller who in IGIGI's sole opinion diminishes IGIGI's brand or image because of the way Products are sold, priced, serviced, depicted or represented.

Online Sales

Reseller agrees that it shall not sell IGIGI products on the Internet without IGIGI's prior written consent. Reseller agrees that it will not engage in, directly or indirectly, any sales of IGIGI products on eBay or other auction or similar websites. In addition to any other remedies IGIGI may have, Reseller authorizes IGIGI to retroactive charge Reseller the difference between the wholesale price paid and the retail price, plus applicable taxes, of all items purchased if it is determined that Reseller is engaging in unauthorized online sales of IGIGI products.

Intellectual Property

Reseller acknowledges that the name "IGIGI," all text and graphics on IGIGI web pages, and all photographs of IGIGI modeled clothing are the exclusive intellectual property of IGIGI. Permission is granted to Resellers to use IGIGI photographs, graphics and text solely in connection with the retailing of IGIGI products and only when there is clear attribution to IGIGI. IGIGI intellectual property shall not be used to promote other brands of apparel or other products. Reseller agrees to exercise extra care to prevent non-IGIGI products from being associated with or attributed to IGIGI. Reseller agrees that it shall not use any confusingly similar trademarks or trade names as "IGIGI." Upon request, Reseller agrees to provide IGIGI with examples of its usage of IGIGI text, graphics, or photos.

Orders/Payments

All orders are subject to IGIGI's approval. Unless otherwise agreed in writing in advance by an officer of IGIGI, Reseller must make payment for all orders in US dollars prior to shipment. IGIGI accepts the following forms of payment: Pay Pal; Visa; Master Card; American Express; Discover; money order; bank wire ($40 fee); or any other financial transfer instrument agreed to in advance. IGIGI will charge required local and state taxes for California Resellers if not provided with a current California issued Resale certificate. Reseller is solely responsible for sales and all other taxes associated with the order, except for taxes on IGIGI's net income.

Pricing Policy

IGIGI Prices are quoted at the time of an order or in the Invoice and are good for ten days. Prices may change at any time without prior notice. Products are available on a first come, first buy basis and are not guaranteed to be in stock.

*Effective January 1, 2013, required opening minimum order for newly approved wholesalers is $700. Any combination of styles and sizes are allowed to meet this opening minimum. In addition, effective January 1, 2013, a $450 monthly minimum is required with all new and existing wholesalers to maintain an IGIGI wholesale account. Any combination of styles and sizes are allowed and separate purchases may be made within the month so long as the monthly minimum is maintained.

Purchase inactivity for 2 consecutive months will result in suspension of account, unless other arrangements are planned beforehand. Purchase inactivity for 6 consecutive months will result in disabling of your wholesale account and a new wholesale application must be submitted for reconsideration.


IGIGI reserves the right to change this number at any time. Resellers may be required to order certain products to maintain Reseller status with IGIGI.

Shipment

Cost of shipping is dependent on the total order cost, weight of the order, and shipment destination. There is no flat rate shipping fee for wholesale orders. Orders are FOB San Francisco and processed during regular business hours, Monday-Friday 9:00am - 5:00pm PST. Most items ship within 24-48 business hours of receipt of payment and will arrive in 5-7 business days from shipping date for domestic orders. International orders may take longer than 5-7 business days to arrive due to holds placed at customs. You may call or email us at any time to find the status of the existing order. Items are shipped via FedEx from San Francisco at Reseller's expense. Shipping to the lower 48 states is standard ground. Expediting your order is available when checking out. FEDEX WILL NOT DELIVER TO P.O. BOXES. If you desire shipper other than FEDEX, ask at the time you are being quoted. Reseller agrees that IGIGI will not be responsible any delivery loss or damage. (For international orders, confirm shipping methods in advance.)

Inspection and Acceptance

All sales are final. You agree to inspect the Products promptly upon receipt. Only defective Products may be returned for exact exchange or credit. You shall notify us in writing of any shortage, nonconformity or defect or other claim within 5 days after delivery of the Products, otherwise you will be deemed to have accepted the Products and waive any rights to reject them. IGIGI is not responsible for Products lost or damaged in transit. Reseller should obtain shipping insurance. No claims will be honored without proper notification. No returns will be accepted without prior RMA authorization with IGIGI. Without limiting the foregoing, returns shall not be accepted for any Products which have been worn, subject to improper storage, maintenance, alteration or other misuse, or to the extent damage or loss results as a consequence of subsequent shipment by you. Your sole remedy, for breach of this agreement or otherwise, is to return the defective Products to us and our only obligation, upon receipt and inspection of said Products at our facility, is, at our option, to either replace such non-conforming Products or to refund or credit the price paid by you for such non-conforming Products.

Reseller Representations

Reseller agrees that it shall not represent that there is any relationship between Reseller and IGIGI other than wholesale supplier relationship defined by this agreement. Reseller further agrees that it will not misrepresent, intentionally or unintentionally, any information about IGIGI or its products. Reseller may be required to follow IGIGI’s marketing requirements to maintain brand consistency.

Warranties, Disclaimers

IGIGI makes no warranties, express, implied or otherwise. Refund of price paid or replacement of product is the exclusive remedy agreed to by Reseller. IGIGI shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on these products. Except to the extent prohibited by applicable law, IGIGI disclaims any implied warranty of merchantability or fitness for a particular purpose of these products or any part thereof, and any warranty of non-infringement of intellectual property rights.

Limitation of Liability

Reseller agrees that IGIGI shall not be liable beyond the remedies set forth herein, or for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein.

Applicable Laws

This agreement and any sales hereunder shall be governed by the laws of the State of California, without giving effect to the choice-of-law provisions thereof. You agree to the exclusive jurisdiction of the courts located in San Francisco County, California. Reseller agrees to comply with all applicable laws and regulations and of the United States of the states where it does business.

Changes to these Terms and Conditions

These terms and conditions may not be altered, supplemented, or amended by the use of any Reseller document(s). Any attempt by Reseller to alter, supplement or amend these terms and conditions or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both Reseller and IGIGI. IGIGI reserves the right to amend its terms and conditions from time to time with such amendments to apply to all orders received on or after the time of posting the amendments on IGIGI's Internet website.

Inquiries

If you are not currently a Reseller and wish to speak with someone at IGIGI about becoming a Reseller, email us at wholesale@igigi.com. If you are already a Reseller and wish to inquire about an order already placed or received, please either check your account after logging in or e-mail our Wholesale Department at the above email address.